Overall Goal: Equip learners with essential modern technology skills (AI, Advanced Excel) relevant for career advancement, complemented by necessary foundational professional skills to apply them effectively in an office environment.
Duration: 3 Months
Target Audience: Students and Graduates across streams needing practical technology skills for improved employability and office productivity.
Objective: Develop practical proficiency in using key AI tools and Advanced Excel for job searching, data analysis, reporting, and enhancing overall office productivity.
Session 1: Introduction to Generative AI in the Workplace
- What is Generative AI? (e.g., ChatGPT, Google Gemini/Bard, Microsoft Copilot).
- Understanding Large Language Models (LLMs) – Simple Explanation.
- Key Capabilities: Text generation, summarization, translation, Q&A, idea generation.
- Real-world examples of AI in various job roles and industries in India.
Session 2: Effective Prompt Engineering Basics
- The Art of “Asking AI Right”: Why prompt quality matters.
- Key Elements of a Good Prompt: Defining Role, Context, Task, Format, Tone.
- Iterative Prompting: Refining requests for better and more specific AI outputs.
- Experimenting with different phrasing and providing examples to AI.
Session 3: Using AI for Job Search Enhancement
- Brainstorming career paths and identifying relevant keywords for your profile.
- Enhancing CV/Resume Drafts: Improving phrasing, checking grammar, generating bullet points (with human oversight and editing).
- Developing Cover Letter Ideas and Outlines (customization is key).
- Generating Practice Interview Questions (behavioral, role-specific).
- Summarizing company information and industry research.
Session 4: AI for Professional Communication & Content Creation
- Drafting Professional Emails for Various Scenarios (requests, follow-ups, information sharing – always review and personalize).
- Generating Ideas for Presentations or Reports.
- Summarizing Long Articles, Reports, or Meeting Transcripts.
- Assisting with Basic Content Creation (e.g., social media posts for professional branding – with human review).
Session 5: AI for Learning & Productivity
- Using AI to Explain Complex Topics or Concepts Simply.
- Basic Task Management Ideas Using AI (e.g., creating to-do lists from notes).
- Language Translation Basics for understanding documents.
- Exploring AI-powered tools for note-taking and scheduling (overview).
Session 6: Ethical Use, Limitations & Future of AI
- Understanding Potential Biases in AI Models.
- Data Privacy Concerns When Using AI Tools.
- Avoiding Plagiarism: Using AI as an assistant, not a replacement for original thought.
- The Importance of Fact-Checking and Critically Evaluating AI Output.
- Future Trends: How AI might continue to evolve in the workplace.
Session 7: Excel Foundations & Essential Formulas Recap
- Quick Review: Excel interface, cells, ranges, basic arithmetic formulas.
- Absolute vs. Relative Cell Referencing ($ symbol).
- Essential Functions: SUM, AVERAGE, COUNT, MAX, MIN.
- Text Functions: CONCATENATE (or &), LEFT, RIGHT, MID, LEN, TRIM, FIND, SUBSTITUTE.
- Date & Time Functions: TODAY, NOW, DATE, YEAR, MONTH, DAY, DATEDIF.
Session 8: Logical Functions & Conditional Logic
- IF Function: Simple conditions and nested IF statements.
- AND, OR, NOT Functions: Combining multiple conditions.
- COUNTIF(S), SUMIF(S), AVERAGEIF(S): Conditional aggregation.
Session 9: Lookup & Reference Functions
- VLOOKUP: Understanding arguments, common errors, and best practices.
- HLOOKUP: Horizontal lookups.
- INDEX & MATCH: Powerful and flexible alternative to VLOOKUP/HLOOKUP.
- XLOOKUP: The modern successor
Session 10: Data Cleaning & Formatting Techniques
- Text to Columns: Splitting data from one cell into multiple.
- Removing Duplicate Values.
- Data Validation: Creating drop-down lists, setting input criteria (numbers, dates, text length).
- Conditional Formatting: Highlighting cells based on rules (e.g., values above/below average, duplicates, specific text).
- Sorting Data (single and multi-level).
- Filtering Data (AutoFilter, Advanced Filter basics).
Session 11: Introduction to Power Query (Get & Transform Data)
- Importing Data from Various Sources (Text/CSV files, other Excel workbooks, basic web import).
- Basic Data Transformation Steps in Power Query Editor (removing columns, changing data types, filtering rows, simple merges/appends).
- Loading Transformed Data back to Excel.
Session 12-13: PivotTables & PivotCharts for Insightful Summaries
- Creating PivotTables from a data range or Excel Table.
- Understanding PivotTable Fields (Rows, Columns, Values, Filters).
- Summarizing Values (Sum, Count, Average, Max, Min).
- Grouping Data in PivotTables (by dates, numbers, text).
- Using Slicers and Timelines for Interactive Filtering.
- Creating Calculated Fields and Items in PivotTables.
- Formatting PivotTables for Readability.
- Creating PivotCharts from PivotTable data.
Session 14-15: Data Visualization & Basic Dashboards
- Choosing the Right Chart Type (Bar, Column, Line, Pie, Scatter).
- Creating Effective Charts: Titles, Labels, Legends, Formatting.
- Sparklines: Mini charts within a cell.
- Introduction to Dashboards: Principles of good dashboard design.
- Combining multiple charts, PivotTables, and Slicers on one sheet to create a simple interactive report.
- Using basic form controls (e.g., drop-down lists) to make dashboards dynamic (introductory).
Session 16: Introduction to Macros for Automation (Basic Recording)
- Understanding What Macros Are and Their Use Cases.
- Enabling the Developer Tab in Excel.
- Recording Simple Macros to Automate Repetitive Formatting or Data Entry Tasks.
- Running a Recorded Macro.
- Assigning Macros to Buttons or Quick Access Toolbar (Basics).
- Understanding Macro Security.
Session 17: Effective Use of Google Workspace/Microsoft Office 365 Basics
- Overview of Cloud Collaboration: Google Drive/Docs/Sheets/Slides & OneDrive/Word Online/Excel Online/PowerPoint Online.
- Real-time Co-editing and Sharing Documents.
- Version History and Commenting Features.
- Basic Calendar Management (Google Calendar/Outlook Calendar) for scheduling meetings.
Session 18: Introduction to Project Management & Task Tracking Concepts
- What is Project Management? (Simple definition).
- Basic Task Management Principles: Creating tasks, setting deadlines, tracking progress.
- Introduction to Simple Task Management Tools (e.g., Trello, Asana, Microsoft Planner – overview of Kanban boards and lists).
- Collaborative Task Updates.
Session 19: Professional Use of Online Meeting Tools
- Features of common tools (Zoom, Google Meet, Microsoft Teams): Screen sharing, chat, recording, polls.
- Preparing for and Hosting Effective Virtual Meetings (Agenda, roles, time management).
- Engaging Participants in an Online Environment.
Key Learning Outcomes
Learners can effectively and ethically use generative AI tools (like ChatGPT) for specific career-related tasks (job search, communication) and general productivity enhancements. They will be able to perform advanced data analysis, cleaning, visualization, and reporting in Excel using a range of formulas, functions, PivotTables, and basic dashboarding techniques. Learners will also understand the fundamentals of common cloud collaboration and basic project/task management tools.
Activities
- AI: Prompt writing exercises for various scenarios (e.g., draft an email to a recruiter, summarize an article, generate interview questions for a specific role). Using AI to refine sample CVs or cover letters (with critical review). Ethical case study discussions.
- Excel: Hands-on labs for each Excel topic (creating specific formulas, cleaning datasets, building PivotTable reports from sample data, creating charts and a simple dashboard project). Mini-projects involving data analysis of a given dataset.
- Collaboration Tools: Group activity involving co-editing a document in Google Docs/Word Online. Setting up and managing a mock project in Trello or a similar tool. Practicing scheduling meetings using Google Calendar/Outlook.
Session 20: Understanding Professional Communication
- The Communication Cycle: Sender, Receiver, Message, Channel, Feedback.
- Importance of Clear Communication in the Workplace.
- Barriers to Effective Communication & How to Overcome Them.
- Verbal vs. Non-Verbal vs. Written Communication.
Session 21: Mastering Verbal Clarity
- Speaking Clearly: Pace, Tone, Volume, and Articulation.
- Choosing Appropriate Language for Professional Settings (Avoiding slang/jargon).
- Organizing Your Thoughts Before Speaking.
- Asking Effective Questions & Seeking Clarification.
Session 22: The Art of Active Listening
- Difference Between Hearing and Active Listening.
- Techniques for Active Listening: Paying Attention, Showing You’re Listening (Nodding, Summarizing).
- Paraphrasing and Reflecting to Ensure Understanding.
- Responding Thoughtfully.
Session 23: Professional Written Communication Basics (Email Focus)
- Structure of a Professional Email: Subject Line, Salutation, Body, Closing, Signature.
- Crafting Clear and Concise Email Messages.
- Email Etiquette: Tone, Formality, CC/BCC, Attachments, Promptness.
- Common Email Scenarios: Requests, Information Sharing, Thank You Notes.
- Proofreading Techniques for Error-Free Emails.
Session 24: Understanding Non-Verbal Cues
- Importance of Body Language: Posture, Gestures, Facial Expressions.
- Maintaining Appropriate Eye Contact.
- Interpreting Non-Verbal Signals from Others.
- Ensuring Your Non-Verbal Cues Align with Your Verbal Message.
Session 25: Planning Your Presentation
- Defining the Purpose and Objective of Your Presentation.
- Understanding Your Audience.
- Structuring a Simple Presentation: Introduction, Key Points (2-3), Conclusion.
Session 26: Delivering with Clarity
- Speaking Confidently and Clearly.
- Using Simple Visual Aids (if any) Effectively.
- Engaging the Audience (Asking questions, making eye contact).
- Managing Time Effectively During a Short Presentation.
Session 27: Understanding Team Dynamics
- Importance of Teamwork in Organizations.
- Different Roles within a Team (Leader, Contributor, Supporter).
- Stages of Team Development (Forming, Storming, Norming, Performing – basic overview).
Session 28: Contributing Effectively in a Team
- Sharing Ideas and Information Openly.
- Respecting Diverse Perspectives and Opinions.
- Being Reliable and Accountable for Your Tasks.
- Supporting Team Members.
Session 29: Basic Conflict Resolution
- Understanding Common Sources of Workplace Conflict.
- Approaches to Resolving Minor Conflicts Constructively.
- Focusing on Solutions, Not Blame.
- Knowing When to Escalate an Issue.
Session 30: Introduction to Problem-Solving
- Defining a Problem Clearly.
- Importance of Analytical Thinking.
- A Simple Problem-Solving Framework (e.g., Define, Analyze, Identify Solutions, Implement, Review – DASI-R).
Session 31: Analyzing Issues Systematically
- Gathering Relevant Information.
- Identifying Root Causes vs. Symptoms (5 Whys Technique – basic).
- Breaking Down Complex Problems into Smaller Parts.
Session 32: Finding & Evaluating Solutions
- Brainstorming Potential Solutions.
- Evaluating Pros and Cons of Different Options.
- Choosing the Most Appropriate Solution.
Session 33: Introduction to Critical Thinking
- What is Critical Thinking? (Questioning assumptions, evaluating information).
- Distinguishing Fact from Opinion.
- Thinking Logically and Rationally.
Session 34: Understanding Professionalism
- Core Attributes of a Professional: Integrity, Responsibility, Respect.
- Importance of Punctuality and Attendance.
- Accountability for Your Actions and Work.
- Maintaining a Positive Attitude.
Session 35: Workplace Etiquette & Conduct
- Appropriate Dress Code and Grooming (General guidelines).
- Office Demeanor: Behavior in common areas, managing noise levels.
- Respecting Personal Space and Company Property.
- Mobile Phone Etiquette in the Workplace.
Session 36: Online Meeting Etiquette
- Preparing for Virtual Meetings (Tech check, background, lighting).
- Joining on Time, Muting/Unmuting Appropriately.
- Engaging Actively in Virtual Discussions.
- Professional Appearance on Camera.
Session 37: Embracing Change & Flexibility
- Understanding Why Adaptability is Crucial in Today’s Workplace.
- Being Open to New Ideas and Ways of Working.
- Coping with Unexpected Changes and Challenges.
Session 38: Cultivating a Learning Mindset
- Importance of Continuous Learning and Skill Development.
- Seeking Feedback for Growth.
- Learning from Mistakes and Setbacks.
- Staying Curious and Proactive in Learning.
Specific Emphasis for Tech Context:
- Professional Communication: Strong focus on clearly communicating technical findings, data analysis results, or AI-generated insights to both technical and non-technical audiences. Drafting clear emails and short reports based on data. Presenting data-driven insights.
- Problem-Solving: Emphasizing how tools like Excel and AI can be used to analyze problems, identify patterns, and support data-driven decision-making.
- Presentation Skills: Specific practice in presenting data visualizations, Excel reports, or findings from AI tools in a clear and understandable manner.
- Teamwork & Collaboration: Discussing how to collaborate on data projects or when using shared digital tools and documents.
- Adaptability & Learning Mindset: Reinforcing the critical importance of continuous learning to keep up with rapidly evolving technologies like AI and new software features. Discussing how to learn new tools effectively.
- Ethical Considerations: Re-emphasizing the ethical use of data, AI, and company software. Data privacy and intellectual property when using tech tools.
Key Learning Outcomes
Learners can effectively communicate technical findings or data-driven insights in a professional manner, leverage technology tools as part of their problem-solving approach, present technical information clearly, understand the importance of collaboration in tech-enabled environments, and appreciate the need for continuous learning and ethical conduct in technology usage.
Activities
- Drafting emails or short reports summarizing an Excel analysis or insights gained from an AI tool.
- Short presentations based on a dataset analyzed in Excel or a task completed using AI.
- Group discussions on case studies involving ethical dilemmas in data use or AI application.
- Role-playing scenarios explaining a technical concept or data finding to a non-technical manager.
- Students and Recent Graduates
- Career Changers
- Job Seekers at Any Level
- Individuals Targeting Specific Roles
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